Delete Add-ons On deposit amount

 11 Requests
10 Comments
Status: Shipped
Activity
Darryl B on Aug. 25, 2022:

Hi, I'd like to make it possible to not add the "add-ons" on the deposit amount.
So the customers only pay for the deposit and nothing more when check out.
Exemple : If I want my costumers to pay 15 € deposit, they don't end up paying 20€ because of the Add-ons...

Thank you for considering this change.
Darryl :)

Max J on April 5, 2023:

Hi, I set deposits for all my services and I have a list of add-ons. The system adds the whole amount of add-ons to a deposit amount at the checkout page which is logically wrong.
Please fix it.

Sergey S on April 5, 2023:

When I set the setting to charge only deposits in the system I assume it will charge only a certain amount of money that I set. But if you add add-ons for some reason the system adds full amount of add-ons to the deposit amount. Please change it.

Andrew O on April 5, 2023:

Hi, I have noticed that the system is charging customers for add-ons when my settings are set for charging only deposits. This is causing confusion for my customers and leading to negative feedback. Can you please modify the system to ensure that customers are only charged for the deposit amount and not any additional add-ons unless they specifically select them? Thank you.

Ramsey C on April 5, 2023:

Dear Support Team,

I am writing to request a change in the system's functionality regarding the treatment of add-ons when customers make deposits. Currently, the system adds the full amount of add-ons to the deposit amount at the checkout page, which is causing confusion and inconvenience for our customers.

As a service provider, we want to ensure that our customers only pay the deposit amount that we set for each service, without any additional charges. Therefore, I kindly request that you modify the system to prevent add-ons from being added to the deposit amount, ensuring that customers only pay for the deposit and nothing more.

Thank you for your attention to this matter. Your prompt response and action will be highly appreciated.

Jacob A on April 5, 2023:

Hello, I've noticed that when customers book a service and select add-ons, the system is currently adding the full amount of the add-ons to the deposit. This is causing confusion for my customers, as they expect to pay only the deposit amount at checkout. It would be great if the system could be updated so that the deposit amount will be constant no matter if any additional add-ons are selected by the customer. Thank you for your attention to this matter.

Los V on April 5, 2023:

Hello, I have noticed an issue with the system that is adding the full amount of add-ons to the deposit amount when customers check out. This is causing confusion for my customers who expect to pay only for the deposit and not for any additional add-ons. For instance, if a customer books a VR session for $40 and pays a $10 deposit, the system is adding $25 for add-ons such as a Car Sim, making the total amount $35 instead of just $10. This is not what my customers expect and is causing a lot of complaints. Can you please fix this issue so that the system only charges the deposit amount for customers at checkout? Thank you.

Pierre A on April 17, 2023:

I would like to do it

Sam D on May 29, 2023:

Hello , The deposit should also be offered on the add-ons rather than adding or not to the final price.

Mustafa A. R on Aug. 21, 2023:

Please correct the Excel file when it is downloaded, it does not collect the additions in the total field(Amount )... This is an error that causes the accountant to make many mistakes
The total must be shown, including the additions


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