Pre-selecting the first available date for a service stops working when your minimum time before a booking is too low and the next available date is too far in the future.
Example:
- Our settings for minimum time before booking is 12h.
- Today is Nov 10.
- The first available slot for a selected service is on Dec 7.
= Pre-selection after choosing a service now results in Nov 27.
It feels random and in our case particularly wrong as Nov 27 is a Sunday where business is closed. Meaning that date could not usually be selected.
It's also very unfortunate that this handy feature of pre-selecting the first available slot stops working just because the next 3 weeks are fully booked.
Regarding customer support, the only solution to make it work would be to increase minimum time before booking to 2 weeks. This is not really a solution as you can imagine..
So, this request is less intended as a feature suggestion but more like a bug report.
Activity
Pre-selecting the first available date for a service stops working when your minimum time before a booking is too low and the next available date is too far in the future.
Example:
- Our settings for minimum time before booking is 12h.
- Today is Nov 10.
- The first available slot for a selected service is on Dec 7.
= Pre-selection after choosing a service now results in Nov 27.
It feels random and in our case particularly wrong as Nov 27 is a Sunday where business is closed. Meaning that date could not usually be selected.
It's also very unfortunate that this handy feature of pre-selecting the first available slot stops working just because the next 3 weeks are fully booked.
Regarding customer support, the only solution to make it work would be to increase minimum time before booking to 2 weeks. This is not really a solution as you can imagine..
So, this request is less intended as a feature suggestion but more like a bug report.