sbpay.me no option to make a part refund for customer.
Most important feature because businesses charge call out fee, cancellation fee etc... even service cancelled and we make a part refund to customer.
absolutely essential - the workaround of doing it direct with the payment processor is a real pain because then we need to reconcile evenything into the billing system - need to be able to just enter an amount to refund for every refund offered.
Our customer also urgently needs the partial refund, because services can be booked for several participants and individual participants from these groups regularly cancel.
This would fix the MULTIPLE BOOKINGS custom feature! We cant use this feature because you cant refund individual bookings... its all or nothing... so annoying!
I completely agree with this! I really wanted to use the financial part of the system, but this single-handedly made me abandon it because my graphs would always be wrong since I had to give several part refunds to customers who had made a group reservation, and part of the group couldn't make it. This is extremely needed!
This is also very important to us. Not having partial refunds (because of our cancellatipon fees) reflected in the reports in the booking platform severely decreases the value of the platform and those reports.
Activity
sbpay.me no option to make a part refund for customer.
Most important feature because businesses charge call out fee, cancellation fee etc... even service cancelled and we make a part refund to customer.
absolutely essential - the workaround of doing it direct with the payment processor is a real pain because then we need to reconcile evenything into the billing system - need to be able to just enter an amount to refund for every refund offered.
Our customer also urgently needs the partial refund, because services can be booked for several participants and individual participants from these groups regularly cancel.
I completely agree this is a needed feature, This is an extremely important feature for those of us that use cancellation policies.
This would fix the MULTIPLE BOOKINGS custom feature! We cant use this feature because you cant refund individual bookings... its all or nothing... so annoying!
I completely agree with this! I really wanted to use the financial part of the system, but this single-handedly made me abandon it because my graphs would always be wrong since I had to give several part refunds to customers who had made a group reservation, and part of the group couldn't make it. This is extremely needed!
This is also very important to us. Not having partial refunds (because of our cancellatipon fees) reflected in the reports in the booking platform severely decreases the value of the platform and those reports.
our operation will reduce the service length due to weather constraints, so a partial refund is essential.