It would be great if admins could access directly to the client’s account in the frontend.
Some clients find difficulties to describe the problems and barriers that they are facing. Communication through phone call or messaging might also cause misunderstanding.
If admins can access to their account, investigations will be much more efficient.
Activity
It would be great if admins could access directly to the client’s account in the frontend.
Some clients find difficulties to describe the problems and barriers that they are facing. Communication through phone call or messaging might also cause misunderstanding.
If admins can access to their account, investigations will be much more efficient.
"Log in as client" is a standard feature in other tools.